Computer Operator II/ Tier II Help Desk Support

Job description

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: SCA Skills: Computer Hardware, Computer Systems, Technical Support, Troubleshooting Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: COMPUTER OPERATOR II Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Computer Operator II for a career where your growth is just as important as the mission you support. MEANINGFUL WORK AND PERSONAL IMPACT: As a Computer Operator II, the work you’ll do at GDIT will be impactful to the mission of the Army's Network Enterprise Technology Command and its Information Management Communication Services program. You will play a crucial role as the first point of contact after the Army Enterprise Service Desk (Tier 1), addressing incidents and service requests involving end‐user devices and basic networking issues, assisting computer users and organizations, and providing technical help directly to computer users. ● Lead/Manage/Supp...