Quality Support Associate (Medical Assistant)

Job description

Quality Support Associate (Medical Assistant) Department: Admin: Employment Type: Full Time: Location: Grand Rapids, MI: Reporting To: Cathy Coogan: Compensation: $20.00 - $20.86 / hour Description: Schedule : Full-time 40 hours per week | Monday-Friday | 8:30am-5pm Department: Quality Department | Porter Hills Village | Grand Rapids, MI What You’ll Do: If you’re a Medical Assistant who enjoys education, organization, and supporting quality care, this is a great opportunity to grow into a Quality Associate role. You’ll support staff training, onboarding, compliance tracking, and quality initiatives that help team members succeed and improve resident outcomes. This role is ideal for a Medical Assistant who is detail-oriented, collaborative, and passionate about education, teamwork, and continuous improvement. Key Responsibilities: The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description. - Monitor team member training and certification compliance in coordination with Quality and HR; communicate non-compliance to managers and bus...