Medical Assistant/Transitional Care Specialist (TCS)

Job description

Are you an experienced Medical Assistant who is ready to join a great team? DMC Primary Care seeks a Certified Medical Assistant for the full-time role of Transitional Care Specialist (TCS). A TCS is responsible for supporting patients as they transition from inpatient, emergency department, skilled nursing, or acute rehab settings back to the primary care environment. The TCS enhances patient outcomes by coordinating follow-up care, conducting structured post-discharge outreach, ensuring timely communication between care teams, and appropriately addressing clinical or social needs that may impact recovery. This role works closely with providers, nursing staff, care managers, and administrative teams to maintain continuity of care and reduce avoidable readmissions. Duties Include (but are not limited to): This is a full-time hourly position located in Bedford. The successful candidate must have at least two years' experience as a medical assistant. Education and Training: High School Diploma (required) Experience: License & Certification: Medical Assistant certification (preferred) - Conduct timely post-discharge outreach (phone calls, portal messages, or other approved outreach me...