Financial Coach

Job description

As a Financial Coach at ING you proactively inform customers on daily banking, mortgages, and investments, ensuring sustainable financial progress. You work from our ING Houses engaging with clients via calls, video, or face-to-face meetings. This is what you will do In our digital world, personal contact is the key to success. That's why ING always provides a human touch, for example by providing its customers with expert personal advice. As a Financial Coach you step into an advisory role. With your commercial attitude, you proactively call customers, for example when you see that their mortgage is unnecessarily high. As a Financial Coach in Oost-Brabant & Limburg, you are the calling card of ING and the coach for customers when it comes to banking matters. You look at the customer's situation in terms of daily banking matters, assets and housing. You also keep sustainability in mind. You proactively approach customers for a financial conversation. During these conversations you listen with genuine interest and ask specific questions. This way you make a personal connection and ensure sustainable progress for the customer and ING. What do we offer you as a Financial Coach? Of cou...