CRM Specialist – Contract and Rebate Management

Job description

About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem. BYD Europe BV located in Hoofddorp, Netherlands. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks. Job Summary: We are looking for a data-driven and detail-oriented CRM Analyst to support our customer engagement and retention strategies. The Key Account CRM Specialist (Rebate Management) is responsible for managing and executing sales rebate programs for key accounts. This role ensures accurate rebate calculation, compliance with rebate policies, and efficient process management to support the sales team and enhance customer satisfaction. The CRM Analyst will also be responsible for an...