Senior Front-End Systems Engineer

Job description

We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link . About This Role: We’re looking for a full-time Senior Frontend Systems Engineer to join our Services team reporting to the Manager, Solutions Engineering . This role is a hybrid role based out of our Wroclaw, Poland location. In this role, you’ll play a key role in evolving and scaling the Professional Services frontend delivery foundation by designing reusable UI systems, AI-enabled workflows, and frontend standards that increase delivery velocity, consistency, and long-term maintainability across customer engagements. You’ll remain hands-on while building shared frameworks, codifying repeatable patterns, and influencing extensibility decisions...