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Senior IT Systems Support Specialist

Surgery Partners · Altoona, Wisconsin, US

Application Deadline: 05/25 /2026 Job Summary: The Senior IT Systems Support Specialist is responsible for overseeing facility IT systems, infrastructure, an...

Job description

Application Deadline: 05/25 /2026 Job Summary: The Senior IT Systems Support Specialist is responsible for overseeing facility IT systems, infrastructure, and daily functions and priorities, including system implementation, upgrades, vendor coordination, and end-user support. This position ensures technology solutions are secure, compliant, and aligned with operational needs while serving as a liaison between corporate partners, vendors, physicians, and internal departments. Hours: - 1.0 - 40 hours per week - 8-hour shifts - on-site Essential Job Functions: - Lead IT application implementations and support - Develop specifications for planning, design, validation, testing, and implementation - Document workflows and conduct end-user training - Facilitate policy and procedure changes to support implementations - Manage system and technology upgrades, installations, and maintenance - Assess system functionality and develop solutions - Oversee daily IT operations, workflow, and delegation - Monitor the helpdesk ticketing system - Serve as liaison with the corporate partner and third-party vendors. - Coordinate server patching and workstation/server configurations - Collaborate on netw...