Manager, Inside Account Development

Job description

About the Team The Inside Post-Sale team is focused on driving retention, satisfaction, and growth across our SMB merchant base. We partner closely with sales, onboarding, account management, and solutions teams to deliver meaningful impact for our merchants every day. Based primarily in Phoenix, AZ, our team thrives in a high-energy, collaborative environment where we put Partners first, move quickly, and hold ourselves accountable to results. If you’re energized by developing people, building scalable processes, and driving measurable business impact, this is the team for you. About the Role: As Manager, Inside Post-Sale, you will lead a high-performing team responsible for growing and retaining one of DoorDash’s most important merchant segments. You’ll own performance outcomes, coach and develop talent, and shape the strategies that power revenue growth and product adoption. This role blends sales leadership, operational rigor, and cross-functional partnership — ideal for a leader who loves building teams and improving systems in a fast-scaling environment. What You’ll Do: Lead with Impact: - Manage and develop a team of Inside Sales Executives focused on revenue growth, retenti...