Program Success Associate

Job description

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation. Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. We’re excited to offer an entry-level Customer Support position at TreviPay! This role is perfect for individuals who are passionate about delivering exceptional service and building strong relationships with clients and merchants. As a Program Success Associate , you’ll be the first point of contact for customers, helping resolve inquiries, de-escalate challenges, and ensure a positive experience. If you’re motivated, adaptable, and eager to grow in a dynamic environment, this is a great opportunity to start your career in Customer Success. Duties: o Must meet or exceed department metrics, program Service Level Agreements (SLAs) and department Service Level St...