Digital Navigator

Job description

Digital Navigator Department: Education, Training, and Youth Services Employment Type: Permanent - Full Time Location: Cambridge: Compensation: $23.97 / hour: Description: The MassHire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. The Digital Navigator provides assistance to clients who need information and/or access to affordable internet service, affordable internet-capable devices, and/or coaching in introductory digital skills to become effective internet users. If you are passionate about community development, possess the required skills, we invite you to apply. Key Responsibilities: - Receive, return, or initiate contact with clients in need of information regarding affordable internet and other digital services. - Discuss with each client their internet access or need for internet access, technology experiences, and other digital devices. - Assess clients’ access to technology, customer digital skill level pertaining to what the customer needs to accomplish their connectivity needs and internet use priorities. - Advise clients about free or affordable internet servi...