Franchise Operations Lead

Job description

Overview LEON'S FURNITURE IS NOW HIRING A FRANCHISE OPERATIONS LEAD: Reports to: National Franchise Manager: Basic Function : Optimize overall operations while assisting in expanding the business. Requirements: - Provide Franchises with ongoing training and support, as needed. - Aid in the creation of system projects that affect franchise stores to ensure proper clarification for training purposes. - Ability to network and build rapport with current franchisees via phone or email communication. - Work with various corporate departments within Home Office, including Systems, Network, Desktop, IT, HR, Marketing, Merchandising as needed and in preparation for franchise store system conversions to the corporate database as well as new Franchise store openings. - Manage complex franchise conversion and new opening projects, ensuring key milestones and tight timelines are met. - Complete various additional responsibilities and meet project deadlines on time. - Assist with ad hoc requests, as needed. - Strong verbal and written communication skills. - Strong knowledge of Leon’s POS+, MMHF and policies in various departments beneficial. - Experience as a Dept Manager Beneficial. - Proficie...