Loan Officer

Job description

The Loan Officer position is a front-line role, responsible for delivering outstanding service and support to members through the processing of all consumer loan products offered, including credit cards, and the opening of new accounts. This position requires strong sales skills to identify members’ needs and cross-sell appropriate products and services. Our Loan Officer must embody Pelican’s Core Values and provide excellent service in all that they do. A DAY IN THE LIFE OF A LOAN OFFICER INCLUDES: - Processing and evaluating loan applications with a high degree of accuracy and regulatory compliance, identifying red flags, and conducting thorough reviews to mitigate risks and fraud. - Opening and closing personal and business accounts to fully support members’ needs. - Issuing and servicing new credit cards for all members. - Deliver excellent member service in person, over the phone, in writing, and/or via all other communication channels. - Cross-sell credit union products and services through proactive outbound calls and in-person conversations in a manner that meets or exceeds assigned sales and performance goals. - Perform other job-related duties as assigned. LOAN OFFICER SK...