Patient Coordinator

Job description

POSITION SUMMARY: The Patient Coordinator plays a critical inside sales role in driving the success of Natera’s Oncology product lines. This position is responsible for managing and growing patient relationships while directly contributing to revenue through proactive outreach, pipeline development, and ongoing engagement. As a primary point of contact for patients, the Patient Coordinator partners closely with Field Sales, Operations, and internal stakeholders to execute territory strategies, advance opportunities through the sales pipeline, and ensure timely testing and repeat utilization. This role blends customer advocacy with inside sales execution, requiring strong relationship-building skills, sales acumen, and the ability to connect daily activities to pipeline and revenue outcomes. PRIMARY RESPONSIBILITIES: Serve as an inside sales partner to Field Sales by supporting territory strategies and advancing opportunities through the pipeline. Proactively manage inbound and outbound patient outreach to influence testing adoption, scheduling, and continuity of care. Build and maintain long-term, consultative relationships with patients to drive repeat testing and ongoing engageme...