Junior Systems Administrator

Job description

Note: This position is hybrid remote. Candidates must be able to commute to our corporate office in Carrollton TX to be considered. POSITION SUMMARY: The Junior Systems Administrator provides advanced technical support to ensure the continuity of computer system services for all users. This role requires more complex troubleshooting and the ability to manage larger, multifaceted projects. It serves as a mainly technical position within the IT support team, offering leadership and mentoring to desktop staff members. PRINCIPAL DUTIES & RESPONSIBILITIES: Advanced Technical Support and Troubleshooting: - Resolve complex technical issues involving servers, desktops, laptops, printers, and other devices, ensuring minimal disruption to users (Intermediate). - Deploy, configure, and maintain a wide range of hardware and software solutions, including custom imaging and updates for end-user devices (Beginner). - Research and evaluate new software products, recommending changes to enhance system performance and organizational productivity (Intermediate). - Perform more sophisticated hardware repairs and work closely with vendors to address recurring or critical issues (Intermediate). Project...