AC&L CARE Phone Specialist

Job description

Position Summary Do you want to be part of a collaborative Agent Contracting & Licensing (AC&L) team? Are you self-motivated, able to multi-task across several responsibilities and possess high quality interpersonal skills to effectively communicate with the field and business partners? Do you lead with a growth mindset? Do you challenge the status quo and take incentive to tackle new problems ? Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you ? Are you skilled in a consumer-centric mindset? If so, then you may be a great fit for this CARE Specialist position accountable for delivering exceptional consumer experiences through the work that we do . CARE expresses the emotion we want to generate, and it’s also an acronym for Communicate, Advocate, Respond, and Empower – the actions needed to show CARE. A s a member of our CARE Team, you are a part of a dynamic group focused on achiev ing team goals and identifying ways to improve the consumer experience . As a CARE Specialist, you’re highly motivated and empowered to take ownership and accountability for each consumer interaction by proactively seek ing to und...