Hardware Support Technician I

Job description

What this Job Entails: The Hardware Coordinator/Technician I is responsible for the installation, maintenance, and repair of computer systems. The person in this role will examine the systems to validate correct operations and identify errors. Scope: Follows established procedures on routine work Requires detailed instructions: Your Roles and Responsibilities: Assists with day-to-day technical support to employees for network infrastructure and internal systems software and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment. Helps with maintaining passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. Helps recommend hardware and software solutions, including new acquisitions and upgrades. May participate in development of information technology and infrastructure projects. May help to conduct training programs designed to educate an organization’s computer users about basic and specialized applications. Other duties as required. This list is not meant to be a comprehensive inventory of all...