IT Service Delivery Manager

Job description

IT Service Delivery Manager VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games. We have an exciting opportunity to join our Technology team in Perth and are currently looking for an IT Service Delivery Manager to join the team. As a key leadership figure, you will provide global direction for our IT Service Delivery team, ensuring seamless operational execution and driving the transition toward a consistent, global service model. Key responsibilities will include: - Leading end-user compute services across our global locations, ensuring top-tier connectivity, support, and hardware management. - Transitioning our regional IT experiences into a unified, high-performing global service model and centralised service catalogue. - Proposing and executing a transformation plan to align our team structures with our long-term strategy. - Managing multi-year device lifecycle budgeting and exploring strategic third-party partnerships for global hardware fulfilment. What you will bring to the role: - At least 5+ years of experience managing large, remote, and culturally diverse IT teams in a global capacity....