NOC Associate - OIT

Job description

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description: The Network Operations Center (NOC) Associate is a central university office position that supports the configuration, installation, maintenance, and troubleshooting of network services and devices. KEY RESPONSIBILITIES: - Reporting to the NOC Manager, Run or Build Manager of Network Services, the NOC Associate interacts with others to resolve issues within a timely manner. - Installs, configures, maintains, and troubleshoots network services and devices. - Interacts with customers to resolve network issues. - Performs inspections and upgrades. - Develops and maintains documentation. - Has strong technical aptitude about troubleshooting and testing activities related to network services. - Has the aptitude to perform troubleshooting, testing, scripting and coding. - Assists with systems, and executes modifications/changes to configurations within change control guidelines. - Performs oth...