Case Worker - Workforce Development

Job description

Job Title: Case Worker Functional areas/departments where this position may be located: - Workforce Development Job Status: Full-time: Job Summary: Under general supervision, the Case Worker uses intermediate skills obtained through experience and training to provide a range of employment and/or educational related services to individuals in assigned programs. Develops, implements and evaluates activities in accordance with the program’s objectives and policies. Employee will work with assigned caseloads following established procedures to perform routine tasks. Receives general guidance and direction to perform a variety of non-routine tasks with limited decision-making responsibility. Resolves most questions and problems and refers new or unusual issues to a higher level. Routine contact with internal and external clients is required to obtain, clarify or provide facts and information. Essential Duties and Responsibilities: - Assess and complete initial review process including identification of participant motivation, strength, barriers and resources - Complete any necessary paperwork related to services provided - Help program participants to identify and access options availab...