Service Delivery Lead - Middleware

Job description

Summary Press space or enter keys to toggle section visibility Location: Birmingham, Leeds, London, Manchester, Motherwell, Peterborough, Reading Job Family: Digital & Technology: Job Type: Full Time: Posted Date: 24-Apr-2026 Ref #: 72477 Fixed Term Contract - 9 Months We have an exciting new opportunity for a Service Delivery Lead - Middleware to support high-quality technical service delivery across the business! As a key liaison between internal teams and external service providers, you'll play a pivotal role in maintaining service performance and customer satisfaction. Focusing on operational excellence, you will manage relationships with third-party service delivery vendors effectively, ensuring contractual obligations are met. You'll be working closely with internal teams and external partners to make sure services are efficient, consistent, and continuously improving. If you’re someone who enjoys solving problems, building strong relationships, and driving results, this is a great opportunity to make a real impact in a dynamic environment. Who we are: The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put...