Registration Liaison

Job description

Title: Registration Liaison Department Org: Registration - 108820: Employee Classification: B8 - Unclass Contingent AFSCME HSC Bargaining Unit: AFSCME HSC: Primary Location: HSC H: Shift: 1: Start Time: 7AM End Time: 7PM Posted Salary: Float: Yes Rotate: Yes: On Call: Yes: Travel: Yes: Weekend/Holiday: Yes: Job Description: The Registration Liaison holds an important role in setting the tone for the patient experience. Many times the Registration Liaison will be the first and last person to interact with the patient during their visit to UTMC. This position assists in patient and visitor navigation and satisfaction. Provides aid to patient flow through the registration process and then to the appropriate department for services. Provides general information to hospital users, patients and families. Communicates effectively to service delivery areas to maximize patient flow and customer service outcomes both internally and externally. The Registration Liaison is instrumental in making sure patients have a positive patient centered experience at UTMC. Minimum Qualifications: Excellent communication skills, oral and written skills. Experience in internet, internet navigation, word pro...