Receptionist

Job description

Summary: Staff designated at Dickinson Wright PLLC (“the Firm”) as Receptionist are under the general supervision of the Office Administrator and according to established policies and procedures, performs all functions related to receiving clients, vendors, and deliveries and directs them to the appropriate individual(s) within the Firm. Maintains contact with attorneys, staff and clients and observes confidentiality of client and Firm matters. Essential Duties and Responsibilities: Essential duties and responsibilities of staff designated as Receptionist at the Firm include but are not limited to: - Receive and record oral information from telephone calls, and then communicate it to attorneys and staff. Operate a multi-line telephone console in order to relay incoming, outgoing, and internal calls; - Meet and greet clients and visitors to the law office and ensure proper clearance and routing of such parties in accordance with Firm policies, notify supervisor of any difficult situation; - Assist clients with faxing, copying, and other needs as required; - Receive and record deliveries to the office and/or individuals within the office and route them accordingly to the proper recip...