Supervisor, AV Test Operations

Job description

Mission Summary: The AV Testing Operations Supervisor partners with Operations leadership to develop and implement best practices and protocols for Testing Operators. They serve as the primary point of contact for Testing Operators when issues arise, providing strategic and efficient resolution. Through coordination with Engineering, L&D, Safety, and Operations departments, Supervisors identify and secure the resources necessary for effective daily operations. The AV Testing Operations Supervisor manages team member time-off requests while minimizing impact on testing operations, ensures adherence to test scheduling protocols, and oversees daily performance of Testing Operators. They address performance deficiencies through targeted coaching, attendance management, and constructive feedback to maintain alignment with company policies, standards, and departmental expectations. Supervisors conduct bi-weekly reviews and bi-annual/annual performance evaluations to support team growth and development. Qualifications: - Schedule Testing Operators and assign vehicles in coordination with AV Testing Operations Fleet Coordinators and AV Testing Operations Managers - Coordinate within AV Tes...