Billing Operations Specialist, FluentStream

Job description

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all. About the Role: The Billing Operations Specialist supports FluentStream’s Business Operations team by ensuring customers receive accurate , timely , and professional billing assistance . This role blends customer interaction, billing system accuracy, and operational coordination across multiple internal teams. In addition to direct customer support, the Billing Operations Specialist serves as a key partner to FluentStream’s Customer...