Bell Person, Seasonal

Job description

Job Summary To be the first to welcome and the last to encourage the return of all guests. Handling of guest luggage, opening of doors, assisting with valet services, welcoming of guests and supervision of hotel circular driveway. Role and Responsibilities: - Anticipate guests’ needs, respond promptly and acknowledge all guests. - Responsible for providing a seamless and exceptional guest arrival and departure experience, including: - Opening doors of cars and welcoming guests to the hotel and retrieving their luggage from the cars. - Opening and closing doors for guests while welcoming them to the hotel. - Facilitates the smooth and efficient operation of the Front Entrance ensuring the highest level of guest service is provided. - Handles all guest inquiries and comments, follows up in a professional and efficient manner. - Assist’s guests with transportation and entertainment information. - Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. - Assist Bellperson whenever necessary. - Assist Front Desk with parking and vehicle information. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and main...