Account Manager RoW Market (English + Polish Speaker)

Job description

Hello! 👋🏽 At Factorial we're looking for a new Account Manager for the ROW Market to help us boost the company to the next level. This role is all about being there for our customer whilst leveraging upselling and renegotiation opportunities 📈 It’s the perfect blend of a nurturing role with the excitement and incentives of hitting sales targets. Up for the challenge? What You’ll Do 🧠: Build, engage and develop top quality relationship with our enterprise customers , through regular communication, constant and proactive improvement action plans. Manage your own customer's portfolio , keep its information updated on a daily basis and build tracking reports of the status of the accounts. Accompany our client from the signature of the contract and Guarantee a top quality onboarding, implementation and training process. Constant contact with existing clients to understand their requirements and needs, expectations and strategize a personalized sales plan. Provide after-sales support , Cross-selling, up-selling and churn management , and guarantee a strong long term, transparent and trustable relationship. Ensure prompt and accurate answers to all clients’ queries offering personalized f...