Support Engineer | Fully Remote US

Job description

Company Description Hirevue is where hiring happens – transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe. Job Description: As a member of our Corporate Service Desk team , you won’t just be managing tickets—ingenuity, clear communication, and a "can-do" attitude are the tools you'll use to keep our organization running at peak performance. The Role at a Glance: Reporting to the Associate Manager of the Corporate Service Desk, you will serve as the primary point of contact for our internal team. Your mission is to provide a seamless, responsive IT experience that empowers every employee to do their best work. Key Responsibilities: Frontline Support: Serve as the first responder for hardware, software, and account access issues across Mac and Windows environments....