People Services Advisor III

Job description

WHO WE'RE LOOKING FOR: The Advisor III, People Services reports to the Program Manager, People Services and Analytics and serves as a lead resource within the Employee Resource Center (ERC) for employee relations and compliance matters. This role leads employee relations investigations, owns employment-based immigration processes and compliance, oversees documentation quality standards, and interprets policies in complex matters. The Advisor III also receives and responds to Tier 1 People & Culture inquiries and serves as an escalation point for sensitive or high-risk concerns. The Advisor III exercises advanced professional judgment while ensuring regulatory compliance, risk mitigation, and consistent policy application. WHAT YOU'LL BE DOING: Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. Employee Relations & Investigations: - Lead employee relations investigations of varying complexity, including conducting interviews, analyzing documentation, and preparing investigative findings. - Recommend corrective actions and ensure matters are hand...