Patient Service Representative (PSR) I - Vascular Medicine and Surgery Clinic

Job description

Department: 09122 AMG ASLMC: Vascular Medicine - Front End Staff Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 8-hour shifts, predominantly 8:30am-5:00pm with occasional flex to 7:30 am-4:00pm, Monday through Friday. First shift- no evenings, weekends, or holidays! - Previous PSR and EPIC experience preferred. Pay Range: $19.80 - $29.70 Major Responsibilities: - Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. - Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information; obtains prior authorizations when needed. - Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient. - Coordinates the scheduling of more complex patient appointments, tests and procedures. Instructs the patient on pre and post-proc...