Customer Service Specialist (f/m/d)
FRoSTA AG · Bydgoszcz, Kujawsko-Pomorskie, PL
For our Customer Service department at our Bydgoszcz location, we are looking to fill the following position: Customer Service Specialist (f/m/d) Your tasks:...
Job description
For our Customer Service department at our Bydgoszcz location, we are looking to fill the following position: Customer Service Specialist (f/m/d) Your tasks: We make the difference together Your profile: We like what makes you stand out Your benefits: We support your development Are you looking for a new challenge in a competitive environment? Apply now, stating your earliest possible starting date and salary expectations - we look forward to hearing from you. Send us your cv and let’s talk! - You comprehensively manage the order processing workflow, including creating and processing orders in the system, checking prices and availability, handling required documentation, and monitoring shipment status - You review sales documents to ensure completeness and accuracy - You handle urgent orders and customer inquiries in a timely manner - You monitor and process returns, claims, and customer complaints - You oversee finished goods inventory levels - You closely cooperate with internal departments such as Sales, Planning, and Finance - You successfully completed higher education degree - You are experienced in customer service or a related field - You bring strong communication skills,...