Receptionist

Job description

Receptionist Department: Adult Day Center: Employment Type: Full Time: Location: Monroe, MI: Reporting To: Felicia Gearhart: Compensation: $16.00 - $18.50 / hour Description: Schedule : 40 hours per week | 8:00am - 4:30pm | Monday - Friday Department: Huron Valley PACE | Monroe, MI What You’ll Do in This Role: Be the heartbeat of the PACE Center! As the first face and voice people encounter, the Receptionist creates a warm, energetic welcome for participants, families, caregivers, staff, and visitors. This role keeps the front desk running smoothly, delivers outstanding customer service, and provides key administrative support to ensure a safe and efficient environment. Key Responsibilities: Front Desk and Customer Service: - Greet participants, families, vendors, and visitors in a warm, professional manner. - Monitor waiting areas to ensure participant comfort, safety, and support needs. - Answer and route incoming calls promptly; take accurate messages as needed. Participant Check‑In & Center Operations: - Manage participant check‑in and notify appropriate clinical or operational staff of arrivals. - Maintain visitor logs, participant attendance records, and daily census document...