Security Guard

Job description

Role impact: To deliver a consistent and superior level of customer service to clients by actively seeking out opportunities to provide assistance and support. To ensure that property rules and standards are observed by maintaining a highly visible and reassuring presence through their assigned patrol and post duties. To act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. The successful candidate will work all shifts including days, evenings, nights and weekends. What you will deliver: - Provide outstanding service to customers and clients, while assisting with safety concerns, illness or emergencies etc… - Maintain compliance with and enforce property standards, rules and regulations in a reasonable manner; - Protect the property by performing highly visible patrols of assigned patrol areas/zones and positively engage with clients on a continual basis; - Work closely with other departments, especially Guest Services, to provide customer service support, respond to and have accountability for the resolution of customer concerns/complaints; - Remain vigilant for signs of criminal and/or suspicious behaviour and i...