Operational Excellence Manager – Influencer Marketing Operations

Job description

About SAMY SAMY is a global network of independent marketing and communications agencies, using research, technology, strategy, creativity, and performance to deliver impactful, data-driven solutions and drive growth for brands. With over 1000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns. Mision: As an Operational Manager your responsibility will be to review and optimize processes by implementing innovative strategies to improve efficiency for one of our most important clients LÓREAL. Acting as the main point of contact for the booking team and other internal teams, this role will centralize knowledge, implement innovative strategies, and explore new KPIs and methodologies to ensure operational excellence. The manager will play a critical role in integrating new work methods, fostering collaboration, and advancing innovation in influencer marketing. Job functions: Process Optimization & Innovation: Ensuring team adherence to established workflows and standard operating procedures Analyze and map current workflows, identifying...