Liaison Engineer

Job description

Join Affinity Water in our Development Experience Team as a Liaison Engineer, playing a key role in a seamless customer journey from project request through to completion of new water mains and service connections delivery. You’ll take ownership of a variety of projects, from new connections to large multi-phase developments, ensuring they are delivered safely, on time, within budget, and to the highest quality standards. Acting as the main on-site contact, you’ll work closely with internal teams, Delivery Partners, and Self-Lay Providers to provide assurance, guidance, and excellent customer service throughout. What You’ll Be Doing: Managing end-to-end delivery of customer projects Acting as the key on-site contact for customers Leading site meetings and ensuring safe, high-quality delivery Monitoring performance, budgets, and project risks Holding partners accountable for safety, quality, and timelines Supporting continuous improvement across the business What We’re Looking For: Must have a full UK Driving Licence Strong communication and organisational skills: Ability to manage multiple projects and stakeholders Commitment to safety, water quality, and customer outcomes Experien...