Spare Parts Specialist

Job description

Ponsse is one of the world’s largest manufacturers of cut-to-length forest machines. We are focusing on succeeding with our customers and oriented to people. We want to be the preferred partner for responsible forestry and to reach that we combine great people working together with high tech machinery and cutting-edge digital technologies. Summary/Objective: Contributes to managing inventory and ordering parts and works to meet customers’ needs. Has strong interpersonal skills, establishing rapport with customers in person and on the phone and asking questions that help to locate the needed parts or service and any related parts or service in which customers might be interested. Must know which parts are in inventory, require reordering, or must be specially ordered. Assists the manager in resolving discrepancies between the computer inventory and the actual parts available in bins. Obtains the information needed to place special orders and ensures that the correct parts are sent. Must research the availability of certain parts, either within the retail facility or from other sources as necessary and must be able to search part numbers using the computer or standard catalogs. Is aw...