Member Services Rep Full Time Day- Mornings

Job description

Benefits: Position: Member Services Rep - Full Time - Day Mornings We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! BILINGUAL English/Spanish are encouraged to apply!Some of your responsibilities will include: Customer Service/Front Desk Activities: - 401(k) - 401(k) matching - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Parental leave - Vision insurance - Wellness resources - Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. - Answer phones in a friendly manner and assist callers with a variety of questions. - Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. - Respond to member questions and concerns in a timely and professional manner. - Conduct beverage or merchandise purchases on the point to sale system. - Utilize POS system to assist with new membership cards,...