Patient Coordinator

Job description

Company Overview Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork. Working at Hero or one of its affiliated practices is both a career and a calling. Join us – be a Hero! Position Overview: We are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice. This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice. Pay range: $17.00-$24.00/hr: Job Responsibilities: - Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete - Call patients regarding appointment confirmations, reminders, and cancellations - Adhere to scheduling best practices to ensure the patient’s time is being optimized - Review patient and family health needs to ensure all needs are met - Coordinate pa...