Senior Key Account Manager

Job description

Our promise: We support your career growth through continuous learning, coaching, and mentorship programs; We promise you a feedback-driven culture that inspires healthy communication; A friendly, professional, and supportive team is waiting for his new teammate; A bunch of people with common hobbies and interests (sailing, football, running marathons, tennis, music, etc) is ready to welcome you; A community driven by courage and creativity (we have our own beer and our own band that sings about us) is challenging you to have serious fun with us; We designed benefits that give you the power to create balance in life, on and off work. As a Senior Key Account Manager, you will: Develop business potential in existing accounts: Develop a plan based on account management pillars: maintain the relationship, understand the challenges, and take actions needed to generate new opportunities; Take action based on account type, for example, grow the business by doing upsell and cross-sell for medium, large, and very large accounts; Collaborate with internal teams to address client needs; Achieve business continuity through service renewals; Conduct business reviews, steering committees, retros...