Sportsbook Dual Rate Supervisor (Horseshoe Bossier)

Job description

SPORTSBOOK WRITER: Provides excellent service to customers who place a bet in the Sportsbook area. Ensure that all customers understand the various types of wagers, displays patience with novice customers, and engages in friendly conversations with all customers. Processes all cash transactions quickly and accurately. Provides excellent service to customers who place a bet in the Sportsbook area. Ensure that all customers understand the various types of wagers, displays patience with novice customers, and engages in friendly conversations with all customers. Processes all cash transactions quickly and accurately. SPORTSBOOK SUPERVISOR: Responsible for assisting Sportsbook Manager in the day to day operations of the Sportsbook, be a brand ambassador for Caesars Entertainment, provide excellent customer service, Coach employees, and ensuring compliance with all departmental policies and procedures. WHEN FUNCTIONING AS SPORTSBOOK WRITER: - Greets customers; inputs betting information into computer; prints ticket; accepts money and gives ticket and change to customers. - Accurately maintains bank. - Verifies winning tickets. - Handles and solves any concerns and questions by customers....