Banking Center Operations Coordinator

Job description

Location: On site at location listed in job posting. Hours : Monday-Thursday 9:00am - 4:30pm, Friday, 9:00am - 6:00pm, Saturday 9:00am - 12:00pm/1:00pm SUMMARY: Provides supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional processing staff in supporting all bank marketing efforts and cross-sell products. Responsible for ensuring compliance of all policies and procedures affecting the day-to-day operations. Perform related duties as required to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail environment, which include the duties and responsibilities described herein. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operational efficiency: - Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced, and secured within the established limits following bank policy. - Process client transactions accurately and efficiently and using sound judgment when providing approvals and overrides to safeguard against fraud and errors....