Global Director, Sales Strategy and Operations

Job description

Global Director, Sales Strategy and Operations Smartly is looking for a Global Director, Sales Strategy and Operations to help shape and scale how our commercial organization operates globally. In this role, you will partner closely with Sales leadership and cross-functional teams to drive planning, operational rigor, forecasting, and strategic initiatives that support growth across regions and customer segments. This role is well suited for someone who combines strong analytical thinking with business judgment and operational execution. You will work across teams to improve decision-making, streamline processes, and ensure our global go-to-market organization can scale effectively as the business grows. What You Will Do: - Partner with global Sales leadership to define and operationalize go-to-market priorities and commercial strategy - Lead annual and quarterly planning processes, including territory planning, quota modeling, capacity planning, and performance tracking - Develop forecasting frameworks, reporting structures, and business insights that support data-driven decision-making - Analyze pipeline health, sales performance, conversion trends, and operational metrics to ide...