Intake Representative
U.S. Renal Care · Plano, Texas, US
The Intake Representative is responsible for verifying detailed benefits and authorizations requirements for a high volume of patients. The position requires...
Job description
The Intake Representative is responsible for verifying detailed benefits and authorizations requirements for a high volume of patients. The position requires attention to detail, the ability to multitask, and a sense of urgency. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. - Verifying correct patient information, including insurance benefits and authorization requirements for permanent and transient patients. - Submitting required authorizations timely and following up on determinations when needed. - Update patient information in a timely manner to avoid delays in billing cycles. - Contacting the admissions team and/or clinical personnel to obtain missing or incorrect information during initial verification. - Verifying accuracy of data and updating accounts based off weekly audits. - Update patient accounts with newly acquired information and notify appropriate personnel if claims require rebilling or require voiding and regenerating. - Keep up to date on COB rules according to insurance guidelines and requirements. - Maintaining a professional work relationship with all facility and office staff; develop effective relations...