Order Management Specialist (all genders)

Job description

Job Title Order Management Specialist (all genders) Job Description: We are looking for an Order Management Specialist to join our dynamic team supporting the Nordic markets ( F ast Flow Dealers) . This is an exciting opportunity to build career in a fast-paced and meaningful industry. You will play a critical role in ensuring seamless order processing and exceptional customer experience, especially for high-priority and emergency items like defibrillators and other life-saving products. Your role: End-to-End Order Management: Handle the full ordering process, including configuration checks, booking orders, and tracking shipments. Customer Support: Collaborate with innovative healthcare providers to ensure smooth delivery of health products. Emergency Product Orders: Prioritize and manage orders for critical medical devices, ensuring urgent needs are met efficiently. SAP Utilization: Leverage SAP for order processing and tracking. Cross-Departmental Collaboration: Work with account managers, project managers, and product managers to align on customer needs and ensure operational excellence. Problem-Solving: Address and resolve order-related issues swiftly to maintain customer satis...