Senior Manager, Network Engineering
Blue Cross Blue Shield Association · Randolph, Massachusetts, US
Job Description Summary: The role involves leading the BCBSA network engineering and architecture team to ensure secure and reliable network services for dat...
Job description
Job Description Summary: The role involves leading the BCBSA network engineering and architecture team to ensure secure and reliable network services for data centers, cloud environments, and offices. This includes overseeing the BluesNet national network, which connects BCBSA, Blue Plans, and Non-Plan Entities across the US, Hawaii, and Puerto Rico. Additionally, the role manages local office network services such as audio-visual services, WiFi, internet access, and telephone services. Collaboration with service providers, vendors, EIT, InfoSec, and business leaders is essential to support the enterprise, cloud, and BluesNet infrastructure.Plan-related responsibilities include ensuring annual BluesNet availability service levels, establishing new circuits and connectivity within agreed SLAs, implementing and testing BluesNet Disaster Recovery capabilities, addressing technical issues, and resolving billing questions.Project-related responsibilities involve gathering requirements for network services projects, defining project priorities with the PMO, funding and staffing projects, monitoring project progress and risks, ensuring project completion, and reviewing lessons learned. Fo...