Commercial Support Assistant

Job description

Mission To assist the commercial team in Principal development and manage a defined customer base promoting coatings product range in UK and Ireland. Principal Accountabilities as a Commercial Support Assistant - Running reports as required. Investigation into anomalies and distributing to the team. - Initially support Product Managers with product range information to ensure they are set up and discontinued efficiently, including where listed on marketing materials (includes PBMs, webinars). With the objective of having Product Management responsibility. - Communicating with customers when products are discontinued, or specifications or standards are changed - Carry out market analysis to identify the market for new products. - Work proactively with Principals/suppliers, including questionnaires and responding to enquiries for market information. - Support external Sales Team. Challenge pricing & margin development on new orders. Alert and discuss price issues at Customers with Sales Managers. Ensure pricelist update to Customers and handle Customer price claims. - Proactively review Open Orders and work with Supply Chain to ensure best customer experience. - Supporting the busine...