Rental Service Planner

Job description

JOB DETAILS: Shift 1st/Day Shift Location On-Site Schedule To be provided by leader. Salary Range $24.69 to $29.41 Per Hour JOB SUMMARY: Communicate the repair process to all parties involved. Ensure continued job progress and coordinate resources to support the repair process and deliver an invoice on the same day that the job is complete. ESSENTIAL FUNCTIONS: - Plan repair jobs through various areas, vendors, and technicians. Coordinate resources to support the repair process. - Resolve client complaints on billing and warranty issues. - Administer, monitor, and report the accuracy and fair estimates/quotes for segment repairs. - Monitor and communicate the repair process for assigned area. Ensure continued job progress; follow up conversations with documentation in the manager program, with the lead person and the technicians using all current system tools provided. - Review client repair history, products, or services due provided by the Customer Service Advisor. - Make policy and warranty recommendations to the appropriate supervisor and discuss/resolve discrepancies before billing review is complete. - Monitor and manage each work order daily and have a Pro-Forma summary read...