Cloud Operations Specialist

Job description

Responsibilities Peraton is seeking a Cloud Operations Specialist to join our team of qualified, diverse individuals. The ideal candidate will become part of Peraton’s Department of Homeland Security (DHS) Data Center and Cloud Optimization (DCCO) program, providing information technology services to manage and operate the DHS Hybrid Computing Environment (HCE). HCE is a collection of enterprise computing resources including a data center, colocation sites, and commercial and private cloud services. This is a remote position. Day to Day Roles and Responsibilities: - Collaborating with IT staff to support, maintain, and optimize our systems. - Providing technical assistance and troubleshooting for hardware, software, and security-related issues. - Provide Tier 2 and 3 support for WorkPlace-as-a-Service/HVDI; MDMaaS/mobility; Microsoft O365 Suite: Outlook, Teams, OneDrive, and SharePoint technologies. - Monitor system performance, identify potential issues, and implement proactive measures to ensure system reliability and availability. - Create and maintain accurate documentation of systems, configurations, procedures, and troubleshooting guides. - Work closely with cross-functional...