Member Service Representative

Job description

BASIC FUNCTION: Performs diverse accounting, clerical, and administrative duties in support of branch loan making and servicing, loan administration, office administration, financially related services, and member/public relations. Will be responsible for the retirement of Association stock. REPORTS TO: Regional Lending Managers: SUPERVISES: None: MINIMUM QUALIFICATIONS: EDUCATION: Post High School EXPERIENCE: Two years of clerical and office experience. Skill in computer operations. SENSORY AND PHYSICAL REQUIREMENTS: 1. Must have the ability to read documents from many sources. 2. Must be able to communicate audibly and with staff, customers, and the general public. DESIRABLE QUALIFICATIONS: Management Skills: 1. Planning and organizing: Ability to use resources to obtain results. 2. Control: Skill in establishing procedures to monitor day-to-day conditions. 3. Oral & Written Communications: completeness, accuracy, logic, and organization in speaking and writing. 4. Decision Making, Judgment, and Common Sense: ability to properly analyze data/problems and make sound decisions. 5. Adaptability: ability to accept change and innovation and adapt to it. 6. Working Relationship: abilit...