Director, Client Relationship Management – Group Savings and Retirement

Job description

Job Description Director, Client Relationship Management – Group Savings and Retirement Build the Future with Us: Are you passionate about the group savings and retirement industry and looking to contribute to clients’ financial security? As a Director, Client Relationship Management, you will play a key role in developing and managing relationships with plan sponsors, delivering a distinctive client experience, and actively contributing to their satisfaction and retention. This role offers an excellent opportunity to showcase your relationship skills and expertise in an environment where collaboration, professional development, and service excellence are top priorities. What You Will Accomplish with Us As a Director, Client Relationship Management, you will be at the heart of our mission. Your key responsibilities will include: What Will Help You Succeed in This Role - Act as a primary contact for clients in Quebec and build strong, long-term relationships - Participate in client meetings (pension committees, annual meetings, employee sessions) - Provide training on products, tools, and services to support effective plan management - Understand client needs and propose tailored so...