PB Digital Banking Advisor (Johnston, RI)
Citizens · US
In your role as a Digital Banking Associate , you will be able to work closely with Preferred Bankers and Relationship Managers to prospect, build, and stren...
Job description
In your role as a Digital Banking Associate , you will be able to work closely with Preferred Bankers and Relationship Managers to prospect, build, and strengthen client relationships with digital banking expertise. Digital Banking Associates are leveraged throughout the bank as client-facing experts on all digital treasury services, including but not limited to: Personal Online Banking, Cash Flow Essentials, access Optima, CB Forex and the services contained within these platforms. Primary responsibilities include: Qualifications, Education, Certifications and/or Other Professional Credentials - Partner with Preferred Bankers and Relationship Managers to present relevant products and services to prospective clients. - Prepare and present tailored live platform demonstrations for prospective clients. - Facilitate an efficient digital onboarding process by collecting information and pre-filling necessary treasury forms. - Monitor the treasury implementation process to understand timeline and communicate expectations to clients. - Arrange and conduct training sessions with clients on initial login, setup, and overall navigation. - Provide ongoing support as needed, working directly w...